Banking Advisor II: Grow Relationships & Service

Woodforest National Bank; Camby (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II in Indiana-Camby to deliver the Woodforest Experience through exceptional service, proactive product promotion, and diligent operation of branch processes.

The role emphasizes ownership, integrity, and community, with responsibilities including opening deposit accounts, servicing customers, and working within a fast-paced retail environment while maintaining regulatory compliance.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending banking solutions.
• Act with accountability in achieving individual sales goals through proactive conversations, referrals, and marketing outreach both inside and outside the branch.
• Demonstrate ownership in resolving customer inquiries or concerns at the first point of contact, utilizing internal partners as needed to ensure timely resolution.
• Maintain operational excellence through accurate transaction processing, account opening, and consistent adherence to policies, procedures, and regulatory requirements.
• Explain complex solutions in a simple, easy-to-understand way.

Skills

Retail sales

Customer service

Communication

Problem-solving

Teamwork

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker II in Indiana-Camby to deliver the Woodforest Experience through exceptional service, proactive product promotion, and diligent operation of branch processes.

The role emphasizes ownership, integrity, and community, with responsibilities including opening deposit accounts, servicing customers, and working within a fast-paced retail environment while maintaining regulatory compliance.