Relationship Banker I — Start Your Banking Career

Cathay Bank; Fountain Valley (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary and benefits

Comprehensive training

Career development opportunities

Supportive team environment

Job summary

Cathay Bank in Fountain Valley, CA is hiring a Relationship Banker I to deliver exceptional service, process transactions, open accounts, and tailor financial solutions for customers. This role focuses on building lasting relationships and supports branch operations.

The position offers comprehensive training, competitive pay, and opportunities for career growth within the banking industry. Bilingual skills are a plus for serving a diverse clientele.

Qualifications

• High school diploma or equivalent required; degree preferred.
• 6–12 months of customer service or related experience preferred.
• Banking experience is a plus, but not required.

Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Skills

Customer service

Communication skills

Organizational skills

Cash handling

Microsoft Office

Bilingual English/Chinese

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Cathay Bank in Fountain Valley, CA is hiring a Relationship Banker I to deliver exceptional service, process transactions, open accounts, and tailor financial solutions for customers. This role focuses on building lasting relationships and supports branch operations.

The position offers comprehensive training, competitive pay, and opportunities for career growth within the banking industry. Bilingual skills are a plus for serving a diverse clientele.