Relationship Banker I/II - Build Customer Relationships

Cathay Bank; San Marino (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Cathay Bank is seeking a Customer-focused Relationship Banker in California to handle teller transactions, open accounts, and refer customers to specialty areas. You will provide accurate financial solutions, support customers, and maintain compliance with banking procedures.

The role emphasizes strong cash handling, customer service, and sales, with bilingual English/Chinese preferred to serve a diverse clientele.

Qualifications

• 6-12 months of cash handling, customer service in a retail environment, or sales experience preferred.
• Banking experience is a plus.
• Desire to learn the banking industry and help others.

Responsibilities

• Handle teller transactions and provide operational support.
• Open accounts and refer customers to other areas as appropriate.
• Cross-sell bank products and services and resolve customer issues.
• Follow bank regulations and procedures to protect customers and the bank.

Skills

Cash handling

Customer service

Sales experience

Bilingual English/Chinese

Communication skills

Typing

Education

College degree in business/finance preferred

Tools

Banking software

Microsoft Word/Excel/PowerPoint/Outlook

10-key

Job description

Cathay Bank is seeking a Customer-focused Relationship Banker in California to handle teller transactions, open accounts, and refer customers to specialty areas. You will provide accurate financial solutions, support customers, and maintain compliance with banking procedures.

The role emphasizes strong cash handling, customer service, and sales, with bilingual English/Chinese preferred to serve a diverse clientele.