Relationship Banker I

Cathay Bank; Fountain Valley (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary and benefits

Comprehensive training

Career development opportunities

Supportive team environment

Job summary

Cathay Bank in Fountain Valley, CA is hiring a Relationship Banker I to deliver exceptional service, process transactions, open accounts, and tailor financial solutions for customers. This role focuses on building lasting relationships and supports branch operations.

The position offers comprehensive training, competitive pay, and opportunities for career growth within the banking industry. Bilingual skills are a plus for serving a diverse clientele.

Qualifications

• High school diploma or equivalent required; degree preferred.
• 6–12 months of customer service or related experience preferred.
• Banking experience is a plus, but not required.

Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Skills

Customer service

Communication skills

Organizational skills

Cash handling

Microsoft Office

Bilingual English/Chinese

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Start your banking career with a team that invests in your success.

We are seeking a customer-focused Relationship Banker I to provide exceptional service, process banking transactions, open new accounts, and help customers identify financial solutions that meet their needs. This is an excellent opportunity for individuals looking to build a career in banking and financial services.

We're Hiring Across Multiple Locations

We are actively hiring for Relationship Banker I opportunities at several branch locations. Candidates may be considered for current and future openings based on business needs and geographic preference.

Branch Locations

• Irvine Branch: 15323 Culver Dr, Irvine, CA 92604


• Irvine Northwood Branch: 4860 Irvine Blvd Ste 100, Irvine, CA 92620


• Irvine Parkview Branch: 5351 University Dr., Irvine, CA 92612


• Fountain Valley Branch: 17860 Newhope St #104, Fountain Valley, CA 92708

Key Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.


• Open and maintain consumer deposit accounts.


• Assist customers with account servicing needs and issue resolution.


• Identify opportunities to recommend bank products and services.


• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.


• Build and maintain positive customer relationships.

Qualifications

• High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred.


• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.


• Banking experience is a plus, but not required.


• Strong communication, customer service, and organizational skills.


• Proficiency with computers and Microsoft Office applications.


• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Why Join Us?

• Competitive salary and benefits.


• Comprehensive training and career development opportunities.


• Supportive team environment.


• Opportunity to grow within the banking industry.


• Salary Range: $19.00 - $23.00 Hourly

We welcome applicants interested in any of our listed branch locations. Qualified candidates may be considered for opportunities at other nearby branches based on business needs.