Relationship Banker I

Cathay Bank; San Ardo (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training and development

Supportive team environment

Growth opportunities within banking

Job summary

Cathay Bank is seeking a Relationship Banker I to deliver exceptional service, process transactions, open new accounts, and help customers identify financial solutions across several California branch locations.

This role focuses on building lasting customer relationships, adhering to policies, and growing through comprehensive training and team support. A strong service mindset and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.
• Banking experience is a plus, but not required.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and Microsoft Office applications.
• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Skills

Customer service

Cash handling

Communication skills

Bilingual English/Chinese

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business, Finance, Accounting

Tools

Microsoft Office

Job description

Start your banking career with a team that invests in your success. We are seeking a customer-focused Relationship Banker I to provide exceptional service, process banking transactions, open new accounts, and help customers identify financial solutions that meet their needs. This is an excellent opportunity for individuals looking to build a career in banking and financial services.

We're Hiring Across Multiple Locations

We are actively hiring for Relationship Banker I opportunities at several branch locations. Candidates may be considered for current and future openings based on business needs and geographic preference.

Branch Locations

• El Monte Branch: 9650 Flair Dr, El Monte, CA 91731
• Arcadia Branch: 635 W Duarte Rd, Arcadia, CA 91007
• Temple City Branch: 9055 Las Tunas Dr, Temple City, CA
• San Marino Branch: 2398 Huntington Dr, San Marino, CA 91108
• Alhambra Branch: 601 N Atlantic Blvd, Alhambra, CA 91801
• San Gabriel Branch: 825 E. Valley Blvd, San Gabriel, CA 91776
• Monterey Park Branch: 250 S. Atlantic Blvd., Monterey Park, CA 91754

Key Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Qualifications

• High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.
• Banking experience is a plus, but not required.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and Microsoft Office applications.
• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Why Join Us?

• Competitive salary and benefits.
• Comprehensive training and career development opportunities.
• Supportive team environment.
• Opportunity to grow within the banking industry.
• Salary Range: $19.00 - $23.00 Hourly