Relationship Banker I - Sign-On Bonus + Digital Focus

U.S. Bank; Dubuque (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank in the United States is seeking a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, delivering thoughtful financial guidance while embracing a digital-first mindset.

You will build and foster trusted client relationships, open new accounts, discuss products and services, and guide customers through digital tools to meet their goals. The role emphasizes exceptional service, teamwork, and compliance with banking regulations.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.
• Experience in the financial services industry preferred.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.
• Develops collaborative partnerships with branch team members and partners to best serve clients.

Skills

Relationship building

Client communication

Bank policies

Customer service

Digital banking

Needs assessment

Recommendation skills

Finance industry exp

Job description

U.S. Bank in the United States is seeking a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, delivering thoughtful financial guidance while embracing a digital-first mindset.

You will build and foster trusted client relationships, open new accounts, discuss products and services, and guide customers through digital tools to meet their goals. The role emphasizes exceptional service, teamwork, and compliance with banking regulations.