Relationship Banker I: Digital Banking Advisor

U.S. Bank; Castle Rock (CO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, offering counsel on deposits, loans and digital solutions. You will build trust through proactive outreach, educate clients on digital self-service and work with branch teams to meet financial goals.

The role emphasizes a digital-first mindset, strong communication, and a focus on providing an exceptional client experience across channels.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• NMLS registration under the S.A.F.E. Act and Regulation Z is required.

Responsibilities

• Build relationships with customers across channels and provide guidance on banking needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch teammates to deliver an optimal client experience.

Skills

Relationship building

Customer service

Communication skills

Digital banking

Sales awareness

Education

High school diploma or equivalent

Tools

Banking software

Job description

U.S. Bank is seeking a Relationship Banker to engage customers in-person, by appointment, and virtually, offering counsel on deposits, loans and digital solutions. You will build trust through proactive outreach, educate clients on digital self-service and work with branch teams to meet financial goals.

The role emphasizes a digital-first mindset, strong communication, and a focus on providing an exceptional client experience across channels.