Relationship Banker - Digital-First Banking Advisor

U.S. Bank; Illinois; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Holiday pay

Disability coverage

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, providing guidance on deposits, loans, and digital services.

You will build lasting client relationships, assess banking needs, and process account-related requests with a digital-first mindset. The role emphasizes proactive outreach, accurate service delivery, and collaboration with branch teams to meet customer goals.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds relationships with clients across in-person, by appointment, and virtual channels to provide guidance.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service banking options to meet financial goals.
• Proactively educates clients on digital channels to enhance the client experience and accuracy.

Skills

Relationship building

Client communication

Digital banking knowledge

Team collaboration

Customer service

Digital product awareness

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels, providing guidance on deposits, loans, and digital services.

You will build lasting client relationships, assess banking needs, and process account-related requests with a digital-first mindset. The role emphasizes proactive outreach, accurate service delivery, and collaboration with branch teams to meet customer goals.