Relationship Banker I — Digital-First Financial Guide

U.S. Bank; Englewood (CO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation and holidays

Parental leave

Job summary

U.S. Bank is hiring a Relationship Banker to build lasting client relationships across multiple channels, including in-person and virtual interactions. You will assess customer needs, educate on products, and open new accounts while maintaining high service standards.

The role emphasizes a digital-first mindset, collaboration with branch partners, and accurate processing of transactions. A robust benefits package accompanies the position.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients
• Thorough knowledge of applicable bank policies, procedures and support systems
• Proven customer service and interpersonal skills
• Experience with using and demonstrating digital products and self-service technologies
• Ability to identify customer needs while leveraging a digital-first mindset
• Experience in the financial services industry preferred

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service tools.
• Provide an optimal client experience with accuracy and operational excellence.
• Collaborate with branch team members to serve clients efficiently.

Skills

Relationship building

Communication with clients

Digital product literacy

Customer service

Interpersonal skills

Financial services knowledge

Education

High school diploma or equivalent

Tools

NMLS registration process

Job description

U.S. Bank is hiring a Relationship Banker to build lasting client relationships across multiple channels, including in-person and virtual interactions. You will assess customer needs, educate on products, and open new accounts while maintaining high service standards.

The role emphasizes a digital-first mindset, collaboration with branch partners, and accurate processing of transactions. A robust benefits package accompanies the position.