Relationship Banker: Digital Banking & Client Advisory

U.S. Bank; San Francisco (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering tailored banking solutions.

The role centers on building trust, understanding client goals, and guiding them through deposit and loan options with a digital-first mindset. The candidate will educate clients on digital products, open accounts, and collaborate with branch teams to ensure exceptional service.

Qualifications

• Relationship-building and client outreach skills.
• Strong communication with clients across channels.
• Familiarity with digital banking and self-service options.
• Proven customer service and interpersonal abilities.
• Knowledge of bank policies and procedures.

Responsibilities

• Build relationships with clients across channels (in-person, by appointment, virtual).
• Assess clients’ banking needs and recommend products/services.
• Open new consumer and business accounts; process service requests.
• Educate clients on digital products and self-service options; promote digital channels.
• Collaborate with branch team to provide exceptional client experience.

Skills

Relationship-building

Communication

Digital banking

Customer service

Bank policies

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering tailored banking solutions.

The role centers on building trust, understanding client goals, and guiding them through deposit and loan options with a digital-first mindset. The candidate will educate clients on digital products, open accounts, and collaborate with branch teams to ensure exceptional service.