Relationship Banker: Client Advisor & Digital Banking

Us Bank; Kansas City (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Paid vacation

401(k)

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance and digital-first service. You will educate clients on deposits, loans, and online tools while building lasting relationships and supporting branch goals.

The role requires strong communication, a customer-centric approach, and knowledge of bank policies with a focus on proactive outreach and accurate processing of accounts.

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or related training is common.
• Strong customer service and interpersonal skills preferred.

Responsibilities

• Builds relationships with customers across in-person, appointment, and virtual channels.
• Educates clients on deposit and loan products and digital services.
• Opens new consumer and business accounts and processes service requests.
• Provides a digital-first client experience and uses self-service tools.
• Collaborates with branch teammates to serve clients effectively.
• Performs basic transactions and maintains client records with accuracy.

Skills

Relationship building

Customer service

Digital banking

Proactive outreach

Communication with clients

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance and digital-first service. You will educate clients on deposits, loans, and online tools while building lasting relationships and supporting branch goals.

The role requires strong communication, a customer-centric approach, and knowledge of bank policies with a focus on proactive outreach and accurate processing of accounts.