Relationship Banker I - Mortgage & Personal Banking

TD; SOUTH PLAINFIELD (NJ); On-site; USD 31,000 - 40,000; Full time

Job summary

TD in South Plainfield, New Jersey, is seeking a Banking Professional to acquire and deepen client relationships, delivering personalized solutions that support clients’ financial goals within TD’s risk framework.

Role focuses on engaging walk-in clients, understanding needs, and explaining TD products with a person-first, consultative approach. 1+ year in service/sales preferred; mortgage inquiries may be involved.

Qualifications

• 1+ years of experience engaging with clients in a service, sales, or relationship building environment.
• Demonstrated ability to communicate clearly and effectively with clients and colleagues.
• Experience educating clients on products and services in a consultative manner.
• Teller or cash-handling experience in a financial institution preferred.
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Basic proficiency with Microsoft Office or similar workplace technologies.
• Ability to obtain and maintain active NMLS registration as required.

Responsibilities

• Deliver welcoming, personalized client experiences through meaningful discovery and trust-building.
• Drive client acquisition, retention, and relationship growth for the bank location.
• Explain TD products, services, and digital capabilities in simple language.
• Provide ongoing guidance and educate clients on TD offerings to improve financial wellness.
• Maintain documentation accuracy while balancing client needs with risk and regulatory requirements.
• Represent TD's client-first strategy across interactions and referrals to appropriate partners.

Skills

Customer service

Sales

Relationship building

Education

High School Diploma or GED

Job description

TD in South Plainfield, New Jersey, is seeking a Banking Professional to acquire and deepen client relationships, delivering personalized solutions that support clients’ financial goals within TD’s risk framework.

Role focuses on engaging walk-in clients, understanding needs, and explaining TD products with a person-first, consultative approach. 1+ year in service/sales preferred; mortgage inquiries may be involved.