Relationship Banker I: Client Care & Growth Focus

Cathay Bank; Arcadia (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Cathay Bank is seeking a courteous teller to handle transactions, assist customers, and support daily branch operations in Arcadia, CA. This role emphasizes accurate cash handling, customer service, and product referrals.

The position offers full-time hours with a comprehensive benefits package and opportunities for growth within a community-focused bank. Bilingual English/Chinese is preferred for serving a diverse client base.

Qualifications

• College degree in business, accounting or finance preferred or related work experience.
• 6-12 months of cash handling, customer service in a retail environment, or sales experience preferred.
• Desire to learn the banking industry, help others, and work in a professional environment.
• PC literate and typing proficient; data entry, 10-key, banking software, and MS Word/Excel/PowerPoint/Outlook a plus.

Responsibilities

• Handle teller transactions and provide operational support.
• Cross-sell bank products/services and resolve customer issues.
• Open accounts and refer customers to other departments as appropriate.
• Follow regulations and bank security procedures to protect customers and minimize risk.

Skills

Cash handling

Customer service

Sales

Bilingual English/Chinese

MS Office

Education

College degree in business/finance

Tools

Banking software

10-key

MS Office

Job description

Cathay Bank is seeking a courteous teller to handle transactions, assist customers, and support daily branch operations in Arcadia, CA. This role emphasizes accurate cash handling, customer service, and product referrals.

The position offers full-time hours with a comprehensive benefits package and opportunities for growth within a community-focused bank. Bilingual English/Chinese is preferred for serving a diverse client base.