Growth-Oriented Entry-Level Relationship Banker

Regions Bank; Alabama; On-site; USD 28,000 - 36,000; Full time

Job summary

Regions Bank is seeking a Relationship Banker I to deliver exceptional customer service on the cash line and by phone, while helping customers with transactions and financial needs. The role focuses on building relationships, educating customers about digital banking, and supporting branch goals.

Ideal candidates have schooling up to high school level, are able to work Saturdays, and can handle cash handling duties with strong communication skills across channels.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Strong communication across in-person, phone, and electronic channels.
• Proficient computer skills and sustained attention to a monitor.

Responsibilities

• Provide an exceptional customer experience on the cash line and over the phone.
• Process transactions and basic servicing requests (cards, PIN resets, checks, etc.).
• Build relationships with customers and understand their banking needs.
• Educate customers on digital banking options (mobile, online, ATM).
• Assist teammates and refer complex needs to specialists as needed.
• Follow bank policies and regulatory requirements and manage operational risks.
• Support achievement of branch targets and promote Regions solutions.
• Conduct outbound calls to educate customers on technology and banking options.

Skills

Cash handling

Customer service

Communication

Digital banking

Education

High School Diploma or GED

Job description

Regions Bank is seeking a Relationship Banker I to deliver exceptional customer service on the cash line and by phone, while helping customers with transactions and financial needs. The role focuses on building relationships, educating customers about digital banking, and supporting branch goals.

Ideal candidates have schooling up to high school level, are able to work Saturdays, and can handle cash handling duties with strong communication skills across channels.