Relationship Banker I — Growth & Customer Impact

Regions Bank; Alabama; On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions is seeking a Relationship Banker I in Mobile, Alabama to deliver outstanding customer experiences on the cash line and by phone. You will resolve inquiries, help customers with deposits, withdrawals, and digital banking tools, and grow client relationships.

The role requires a high school diploma or GED, ability to work Saturdays, and comfort handling cash. It offers an incentive plan and comprehensive benefits. Regions focuses on growth, service, and community impact.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution.
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations.

Skills

Customer service

Cash handling

Communication

Digital banking

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Regions is seeking a Relationship Banker I in Mobile, Alabama to deliver outstanding customer experiences on the cash line and by phone. You will resolve inquiries, help customers with deposits, withdrawals, and digital banking tools, and grow client relationships.

The role requires a high school diploma or GED, ability to work Saturdays, and comfort handling cash. It offers an incentive plan and comprehensive benefits. Regions focuses on growth, service, and community impact.