Relationship Banker I — Customer-Focused Banking & Growth

Regions Bank; Pinson (AL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Pinson, Alabama, seeks a Relationship Banker I to deliver exceptional customer experiences on the cash line and by phone. You will process transactions, identify customer needs, and educate clients on mobile, online, and ATM banking options to make banking easier and more convenient.

The role emphasizes building relationships, meeting branch goals, and collaborating with team members to resolve service inquiries.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash transactions.
• Strong communication skills across in-person, phone, and electronic channels.
• Frequent computer use and sustained monitor attention.

Responsibilities

• Provide consistent, optimal customer experience on the cash line and over the phone.
• Assist with deposits, withdrawals, payments, and other teller transactions.
• Educate customers on digital solutions like mobile, online, and ATM offerings.
• Develop relationships and stay informed about customer banking needs.
• Refer complex needs to internal experts and support branch operations.

Skills

Cash handling

Customer service

Relationship building

Digital banking guidance

Education

High School Diploma or GED

Job description

Regions Bank in Pinson, Alabama, seeks a Relationship Banker I to deliver exceptional customer experiences on the cash line and by phone. You will process transactions, identify customer needs, and educate clients on mobile, online, and ATM banking options to make banking easier and more convenient.

The role emphasizes building relationships, meeting branch goals, and collaborating with team members to resolve service inquiries.