Relationship Banker I — Growth & Customer Experience

Regions Bank; Fayette (AL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Fayette, Alabama is seeking a Relationship Banker I to deliver exceptional customer experiences on the cash line and by phone. The role focuses on processing transactions, identifying customer needs, and guiding clients to Regions’ products and digital solutions.

Ideal candidates have prior teller or retail experience and are willing to grow within the bank. The position includes eligibility for incentive pay and a comprehensive benefits package.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Provide a consistent optimal customer experience on the cash line and over the phone.
• Answer inquiries regarding products and services and fulfill basic servicing requests.
• Develop relationships with customers and stay informed about their banking needs.
• Educate customers on standard consumer products and digital solutions.
• Assist team with basic tasks to aid in customer problem resolution.
• Refer customers to internal experts for complex financial goals.
• Follow bank policies and manage operational risks.
• Help achieve branch targets by identifying customer needs and offering Regions solutions.
• May conduct outbound calls to educate customers on technology and meet financial needs.

Skills

Customer service

Cash handling

Communication

Digital banking

Time management

Relationship building

Education

High school diploma or GED

Tools

Point-of-sale system

Job description

Regions Bank in Fayette, Alabama is seeking a Relationship Banker I to deliver exceptional customer experiences on the cash line and by phone. The role focuses on processing transactions, identifying customer needs, and guiding clients to Regions’ products and digital solutions.

Ideal candidates have prior teller or retail experience and are willing to grow within the bank. The position includes eligibility for incentive pay and a comprehensive benefits package.