Relationship Banker I (Float) - Branch to Branch

Trustmark National Bank; Magee (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

Trustmark National Bank in Magee, MS is seeking a Relationship Banker I - Float to identify customer needs and match them with bank products while delivering exceptional service. As a floater, you travel between branches, perform deposits/withdrawals, cross-sell services, and strive to meet quarterly sales goals while maintaining accuracy and security.

The role emphasizes cash handling, customer service, and teamwork in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED required.
• One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable).
• Able to use basic math concepts and handle routine transactions and close out the cash drawer.
• Exceptional customer service skills with the ability to learn and communicate Trustmark products.
• Pass appropriate assessment tests related to customer service and math skills.
• Able to meet sales goals in a retail environment.
• Basic computer skills and the ability to learn internal technology systems to perform work tasks.
• Strong interpersonal and communication skills both verbal and written.
• Time management skills.
• Detail-oriented with a focus on quality and accuracy.
• Demonstrate professional appearance and mannerisms as this position works with the public daily.
• Experience in maintaining and balancing a cash drawer preferred.

Responsibilities

• Identify customer needs and make the appropriate referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
• Deliver an exceptional customer experience that follows Trustmark's service standards.
• Safeguard the bank's assets and security while processing transactions accurately.
• Balance cash drawer daily and ensure appropriate documentation.
• Achieve sales and referral goals quarterly while providing excellent customer service.
• Make outreach calls to customers and/or prospects.
• Travel between branch locations.
• Perform additional duties as assigned.

Skills

Customer service

Sales/referrals

Communication skills

Cash handling

Time management

Education

High school diploma or GED

Bachelor's degree acceptable in lieu of experience

Tools

Internal banking systems

Job description

Trustmark National Bank in Magee, MS is seeking a Relationship Banker I - Float to identify customer needs and match them with bank products while delivering exceptional service. As a floater, you travel between branches, perform deposits/withdrawals, cross-sell services, and strive to meet quarterly sales goals while maintaining accuracy and security.

The role emphasizes cash handling, customer service, and teamwork in a fast-paced retail banking environment.