Relationship Banker II — Floating Branch Expert

Trustmark National Bank; Jackson (MS); On-site; USD 40,000 - 55,000; Full time

Job summary

Trustmark National Bank is looking for a Relationship Banker II - Float to serve and mentor Relationship Bankers, provide oversight on approvals, and enhance customer satisfaction in the Greater Jackson Area. The role requires a high school diploma or GED and 2 years of customer service experience. Responsibilities include cash management, customer service, and promoting bank products while traveling between branches. Candidates must have strong communication skills and be able to meet sales goals.

Qualifications

• Minimum of 2 years of face-to-face customer service experience or retail sales experience.
• Exceptional customer service skills and ability to communicate Trustmark products.
• Must be able to register with the National Mortgage Licensing System and Registry (NMLS).

Responsibilities

• Coach and mentor Relationship Bankers and Tellers.
• Oversee and approve various transactions including cash management.
• Identify customer needs and make appropriate referrals.

Skills

Customer service skills

Retail sales experience

Basic math concepts

Communication skills

Time management

Education

High school diploma or GED

Job description

Trustmark National Bank is looking for a Relationship Banker II - Float to serve and mentor Relationship Bankers, provide oversight on approvals, and enhance customer satisfaction in the Greater Jackson Area. The role requires a high school diploma or GED and 2 years of customer service experience. Responsibilities include cash management, customer service, and promoting bank products while traveling between branches. Candidates must have strong communication skills and be able to meet sales goals.