Relationship Banker II — Float Specialist & Mentor

Trustmark National Bank; Selma (AL); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Trustmark National Bank in Selma is seeking a Relationship Banker II - Float to enhance customer satisfaction and financial well-being by identifying needs and recommending appropriate products. This position involves coaching, mentoring, and ensuring exceptional service standards.

Candidates need a high school diploma or GED, along with 2 years of customer service or retail sales experience. The role requires strong communication skills and the ability to meet sales goals while traveling between branch locations.

Qualifications

• 2 years of face-to-face customer service experience or retail sales.
• Exceptional customer service skills.
• Strong interpersonal and communication skills.

Responsibilities

• Coach and serve as a mentor to Relationship Bankers and Tellers.
• Provide oversight for various transactions.
• Deliver an exceptional customer experience following Trustmark's standards.

Skills

Customer service

Retail sales

Communication skills

Time management

Basic math

Education

High school diploma or GED

Job description

Trustmark National Bank in Selma is seeking a Relationship Banker II - Float to enhance customer satisfaction and financial well-being by identifying needs and recommending appropriate products. This position involves coaching, mentoring, and ensuring exceptional service standards.

Candidates need a high school diploma or GED, along with 2 years of customer service or retail sales experience. The role requires strong communication skills and the ability to meet sales goals while traveling between branch locations.