Relationship Banker I: Service, Sales & Cash Mastery

The Fidelity Bank; Denver (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

The Fidelity Bank is seeking a Relationship Banker I to deliver accurate teller and cash vault transactions while providing exceptional customer service. You will support customers in achieving their financial goals through sales and servicing of bank products, and collaborate with the branch team to meet scorecard goals.

Qualified candidates have cash handling and customer service experience, strong relationship skills, and the ability to pass a background check; teller training will be

Qualifications

• High school diploma or GED with one year of cash handling and customer service experience or an equivalent combination of education and experience.
• Must pass a background check.
• Must complete teller training classes.

Responsibilities

• Handle customer transactions and balance cash drawers and vault with accuracy.
• Identify customer needs and offer appropriate products and services.
• Assist with internal controls and daily report follow-up; handle night depository deposits and other duties.
• Demonstrate Bank's quality standards by delivering superior customer service.
• Mitigate losses through accuracy and adherence to policies and procedures.
• Achieve individual and team financial, production and relationship goals.
• Perform other duties as assigned.

Skills

Relationship skills

Mathematics

Computer skills

Accountability

Time management

Communication

Customer service

Sales foundation

Strong sales skills

Education

High school diploma or GED

Job description

The Fidelity Bank is seeking a Relationship Banker I to deliver accurate teller and cash vault transactions while providing exceptional customer service. You will support customers in achieving their financial goals through sales and servicing of bank products, and collaborate with the branch team to meet scorecard goals.

Qualified candidates have cash handling and customer service experience, strong relationship skills, and the ability to pass a background check; teller training will be