Relationship Banker I: Trusted Personal Finance Advisor

The Fidelity Bank; Candor (NC); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

The Fidelity Bank in Candor, NC is seeking a Relationship Banker I to handle teller and cash vault transactions with accuracy and timeliness, while delivering exceptional customer service and following bank policies and controls.

The role focuses on helping customers reach their financial goals through sales and servicing of bank products, working with the branch team to achieve team scorecard goals and individual targets.

Qualifikationen

• High school diploma or GED with one year of cash handling and customer service experience or an equivalent combination of education and experience.
• Strong relationship skills.
• Basic math and computer skills.
• High level of accountability, efficiency, and accuracy.
• Exceptional time management, communication, and customer service skills.
• Must maintain a friendly, courteous, and professional demeanor.
• Must complete teller training classes.
• Ability to pass a background check.

Aufgaben

• Time: 40% - Responsible for handling customer transactions and helping with account related inquiries; maintain cash drawers and vault and reconcile discrepancies.
• Time: 15% - Identify the needs of new and existing customers and offer appropriate products and services.
• Time: 10% - Assist with internal controls and daily report follow-up; handle night depository deposits and other duties.
• Time: 10% - Demonstrate the Bank's quality standards by providing superior customer service.
• Time: 10% - Mitigate losses through accuracy and adherence to bank policies and regulations.
• Time: 10% - Achieve individual and/or team financial, production and relationship goals.
• Time: 5% - Perform other duties as assigned.

Kenntnisse

Relationship skills

Basic math

Computer skills

Time management

Communication

Customer service

Friendly demeanor

Ausbildung

High school diploma or GED

Jobbeschreibung

The Fidelity Bank in Candor, NC is seeking a Relationship Banker I to handle teller and cash vault transactions with accuracy and timeliness, while delivering exceptional customer service and following bank policies and controls.

The role focuses on helping customers reach their financial goals through sales and servicing of bank products, working with the branch team to achieve team scorecard goals and individual targets.