Relationship Banker – Digital-First Financial Guidance

U.S. Bank; Des Moines (IA); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance. You’ll assess financial needs and present suitable deposit and loan products with a digital-first mindset.

Build proactive client relationships, open accounts, and process requests while collaborating with branch teams to ensure a consistent, high-quality experience. Compliance with regulatory requirements is essential.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of related retail banking experience.
• Proven ability to build and foster relationships with clients.
• Strong communication and interpersonal skills.
• Experience with digital banking products and services.
• Knowledge of bank policies and branch procedures.

Responsibilities

• Engage customers via in-person, appointment, and virtual channels to provide counsel.
• Identify customer needs and recommend deposit and loan solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options and follow up.

Skills

Relationship building

Customer service

Digital banking

Communication

Proactive outreach

Education

High school diploma or equivalent

Tools

Banking systems

Regulatory knowledge

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance. You’ll assess financial needs and present suitable deposit and loan products with a digital-first mindset.

Build proactive client relationships, open accounts, and process requests while collaborating with branch teams to ensure a consistent, high-quality experience. Compliance with regulatory requirements is essential.