Relationship Banker: Digital-First Client Advisor

U.S. Bank; Marshalltown (IA); Presencial; USD 28.000 - 32.000; Jornada completa

Descripción de la vacante

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering trusted guidance on deposits, loans, and digital tools. The role emphasizes building strong client relationships, identifying financial needs, and guiding customers toward digital self-service options.

The position requires knowledge of banking products, adherence to policies, and a customer-first approach to deliver an optimal client experience in a branch setting.

Formación

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with using and demonstrating digital products and self-service technologies.

Responsabilidades

• Build relationships with customers across multiple channels to provide banking counsel.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and services and guide them to digital channels.
• Collaborate with branch team members to serve clients and meet needs.

Conocimientos

Relationship building

Client engagement

Communication

Digital products

Digital first mindset

Customer service

Product recommendations

Financial services knowledge

Educación

High school diploma or equivalent

Descripción del empleo

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering trusted guidance on deposits, loans, and digital tools. The role emphasizes building strong client relationships, identifying financial needs, and guiding customers toward digital self-service options.

The position requires knowledge of banking products, adherence to policies, and a customer-first approach to deliver an optimal client experience in a branch setting.