Relationship Banker: Digital-First Client Champion

U.S. Bank; Richmond (KY); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to build client relationships through in-person, by-appointment, and digital channels. You will open accounts, process requests, and educate customers on products while leveraging digital tools to enhance the client experience.

The role emphasizes proactive outreach, accurate processing, and collaboration with branch teams to meet clients' financial goals and needs.

Qualifications

• High school diploma or equivalent required.
• Typically five+ years of retail banking experience or equivalent training.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process financial services requests.
• Educate clients on deposit/loan products and digital self-service options.
• Provide excellent customer experience with accuracy and efficiency.
• Collaborate with branch team to serve clients and drive banking solutions.

Skills

Relationship building

Client engagement

Digital product knowledge

Sales campaigns

Communication skills

Interpersonal skills

Digital-first mindset

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build client relationships through in-person, by-appointment, and digital channels. You will open accounts, process requests, and educate customers on products while leveraging digital tools to enhance the client experience.

The role emphasizes proactive outreach, accurate processing, and collaboration with branch teams to meet clients' financial goals and needs.