Relationship Banker I: Digital-First Client Advisor

U.S. Bank; Salt Lake City (UT); On-site; USD 29,000 - 33,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels. You will build trust, understand client financial goals, and educate them on deposit and loan products while promoting digital self-service tools.

The role requires NMLS registration and background checks, with responsibilities including opening accounts, handling transactions, and proactively supporting clients through a digital-first approach.

Qualifications

• Requires High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate with clients effectively across channels.
• Explain bank products and services and educate clients on digital tools and self-service options.
• Open new consumer and business accounts and process service requests.
• Identify customers’ financial needs and recommend suitable solutions.
• Follow branch policies and support procedures to ensure compliance and service quality.

Skills

Relationship building

Client outreach

Communication with clients

Bank policies

Customer service

Digital products

Self-service tech

Needs assessment

Consultative selling

Financial services

Education

High School Diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels. You will build trust, understand client financial goals, and educate them on deposit and loan products while promoting digital self-service tools.

The role requires NMLS registration and background checks, with responsibilities including opening accounts, handling transactions, and proactively supporting clients through a digital-first approach.