Relationship Banker I - Digital-First Client Advisor

US Bank; Kenosha (WI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation (2–5 weeks depending on)

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment-based, and virtual channels, offering guidance on banking needs and digital products. The role focuses on building trust, gathering customer information, and delivering tailored financial solutions.

Key duties include opening accounts, processing requests, educating clients on digital tools, and collaborating with branch teams to ensure accurate, high-quality service.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience; typically less than four years of related experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Educate clients on deposit and loan products and digital services.
• Open new consumer and business accounts and process service requests.
• Provide a consistent optimal client experience across channels, including in person and virtual interactions.

Skills

Relationship building

Client communication

Digital banking products

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment-based, and virtual channels, offering guidance on banking needs and digital products. The role focuses on building trust, gathering customer information, and delivering tailored financial solutions.

Key duties include opening accounts, processing requests, educating clients on digital tools, and collaborating with branch teams to ensure accurate, high-quality service.