Relationship Banker I — Digital-First Client Advisor

US Bank; Hugo (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Holiday opportunities

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering guidance on deposits, loans, and digital services.

You will open accounts, process requests, and educate clients on online and mobile banking options to meet their financial goals. The role emphasizes building trust through proactive outreach and strong communication while supporting branch teammates and ensuring accurate processing and compliance with regulatory

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or customer service preferred.
• Ability to learn banking products and digital tools quickly.

Responsibilities

• Build relationships with customers through in-person and digital channels.
• Identify banking needs and recommend suitable products and services.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service options and fintech tools.
• Collaborate with branch team to deliver excellent customer experiences.

Skills

Relationship building

Customer service

Digital banking

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering guidance on deposits, loans, and digital services.

You will open accounts, process requests, and educate clients on online and mobile banking options to meet their financial goals. The role emphasizes building trust through proactive outreach and strong communication while supporting branch teammates and ensuring accurate processing and compliance with regulatory