Relationship Banker I - Digital-First Client Advisor

U.S. Bank; City of Pewaukee (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(k) retirement plan

Holidays and time off

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing trusted counsel with a digital-first mindset.

You will assess banking needs, open accounts, process requests, and educate clients on digital tools while building strong client relationships. The role emphasizes proactive outreach, collaboration with branch teams, and maintaining knowledge of consumer and business products to tailor solutions for each client’s goals.

Qualifications

• High school diploma or equivalent is required.
• Less than four years of job-related, retail banking experience or equivalent training.
• Experience with digital products and self-service technologies is preferred.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow-up.
• Engages clients to assess banking needs and recommends solutions.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Collaborates with branch team members to serve clients.

Skills

Relationship building

Communication

Digital banking

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing trusted counsel with a digital-first mindset.

You will assess banking needs, open accounts, process requests, and educate clients on digital tools while building strong client relationships. The role emphasizes proactive outreach, collaboration with branch teams, and maintaining knowledge of consumer and business products to tailor solutions for each client’s goals.