Relationship Banker I: Digital-First Banking & Guidance

U.S. Bank; Los Angeles (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability coverage

401(k) retirement plan

Paid vacation and holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial counsel and a digital-first client experience.

You will build client relationships, assess banking needs, and guide customers through accounts and digital tools while maintaining high service standards and compliance. The role is based in Los Angeles and emphasizes collaboration with branch teams.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up across in-person, appointment, and digital channels.
• Identifies client needs and recommends banking solutions based on goals.
• Educates clients on deposit and loan products and digital self-service tools.
• Opens new consumer and business accounts and processes service requests with accuracy.

Skills

Relationship building

Client communication

Bank policies

Customer service

Digital banking

Digital mindset

Banking experience

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial counsel and a digital-first client experience.

You will build client relationships, assess banking needs, and guide customers through accounts and digital tools while maintaining high service standards and compliance. The role is based in Los Angeles and emphasizes collaboration with branch teams.