Relationship Banker: Digital-First Banking & Client Growth

U.S. Bank; Albuquerque, Northern (NM, KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Dental and vision insurance

Life insurance

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank seeks a Relationship Banker to engage clients across in-person, appointment, and digital channels, delivering trusted financial guidance and processing basic transactions. You will educate customers on deposits, loans, and digital tools while building long-term relationships.

The role emphasizes proactive client outreach, accurate information gathering, and collaboration with branch teams to meet goals and provide excellent service in a true consumer-facing environment.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and training.
• Proven ability to build and foster relationships with clients.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies and procedures.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients.
• Maintain knowledge of consumer and business banking products and services including digital offerings.
• Greet clients and process basic transactions.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and services to meet their needs.
• Collaborate with branch team members to serve clients.

Skills

Relationship building

Customer service

Digital banking

Communication

Bank policies

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage clients across in-person, appointment, and digital channels, delivering trusted financial guidance and processing basic transactions. You will educate customers on deposits, loans, and digital tools while building long-term relationships.

The role emphasizes proactive client outreach, accurate information gathering, and collaboration with branch teams to meet goals and provide excellent service in a true consumer-facing environment.