Relationship Banker I Digital Banking & Client Care

U.S. Bank; Milpitas (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Holiday opportunities

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker in Milpitas, CA. The role focuses on building strong client relationships through in-person, appointment, and virtual interactions while guiding customers through banking products and digital tools.

You will open accounts, process requests, and educate clients on digital services to meet their financial goals. Candidates typically have less than four years in retail banking, with a strong emphasis on service, trust-building, and adherence to policies.

Qualifications

• High school diploma or equivalent.
• Typical retail banking experience or related training.

Responsibilities

• Builds relationships with clients through in-person, appointment, and virtual engagement.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital banking products and services.
• Identifies customer needs and recommends appropriate solutions.
• Maintains knowledge of bank policies and supports channel preferences.

Skills

Relationship building

Customer service

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Milpitas, CA. The role focuses on building strong client relationships through in-person, appointment, and virtual interactions while guiding customers through banking products and digital tools.

You will open accounts, process requests, and educate clients on digital services to meet their financial goals. Candidates typically have less than four years in retail banking, with a strong emphasis on service, trust-building, and adherence to policies.