Relationship Banker - Digital Banking Advisor

U.S. Bank; Bismarck (ND); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to connect with customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients on digital products with a focus on exceptional service.

The role emphasizes building trusted relationships, cross-selling appropriately, and leveraging digital tools to enhance client experience while upholding regulatory requirements.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.
• Bilingual in English and Spanish.
• Thorough knowledge of applicable bank policies and procedures.

Responsibilities

• Engage clients across in-person, appointment, and virtual channels to provide financial counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Build proactive relationships with clients and follow up to meet financial goals.

Skills

Customer service

Relationship building

Bilingual English/Spanish

Digital banking tools

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to connect with customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients on digital products with a focus on exceptional service.

The role emphasizes building trusted relationships, cross-selling appropriately, and leveraging digital tools to enhance client experience while upholding regulatory requirements.