Relationship Banker I — Customer Experience & Growth

Regions Bank; South Carolina; Sur place; USD 34 000 - 41 000; Plein temps

Résumé du poste

Regions Bank in Clearwater, South Carolina, is seeking a Relationship Banker I who delivers an exceptional customer experience at the teller window and over the phone, helping customers improve their financial wellness.

You will process transactions, answer inquiries, educate customers on digital banking options, and build lasting relationships. This entry-level role suits those with basic banking or retail experience seeking growth with a focus on accuracy and compliance.

Qualifications

• High School Diploma or GED required.
• Available to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Proficient with basic computer use and monitoring.

Responsabilités

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs such as deposits, withdrawals, payments, and other teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers, remaining well-informed about their banking needs.
• Educates customers on standard consumer products and digital solutions such as mobile and online banking.
• Assists branch and team members with basic tasks to aid in customer problem resolution.
• References customers to internal experts for more complex financial goals and needs.
• Follows bank processes and reports operational risks as required.
• Works to achieve branch targets by identifying customer needs and providing guidance on Regions’ solutions.
• May conduct outbound calls to educate customers on technology and financial options.

Connaissances

Cash handling

Customer service

Digital banking

Team collaboration

Formation

High School Diploma or GED

Description du poste

Regions Bank in Clearwater, South Carolina, is seeking a Relationship Banker I who delivers an exceptional customer experience at the teller window and over the phone, helping customers improve their financial wellness.

You will process transactions, answer inquiries, educate customers on digital banking options, and build lasting relationships. This entry-level role suits those with basic banking or retail experience seeking growth with a focus on accuracy and compliance.