Relationship Banker I: Personal Banking & Growth

Regions Bank; Tampa (FL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental and Vision Benefits

Paid Vacation/Sick Time

Parental Leave

Job summary

Regions Bank in Tampa, Florida is seeking a Relationship Banker I to deliver an exceptional customer experience on the cash line and by phone, assisting customers with transactions and banking inquiries.

You will educate customers on digital banking options and build lasting relationships, with opportunities for growth and advancement within Regions Bank. This role emphasizes service quality and adherence to banking regulations.

Qualifications

• High school diploma or GED required.
• Ability to communicate in person, over the phone, and through electronic channels.
• Ability to work Saturdays as needed.
• Ability to handle cash and process transactions.
• Ability to use a computer and maintain attention to a monitor.

Responsibilities

• Provide a consistent optimal customer experience on the cash line and over the phone.
• Answer inquiries and fulfill basic servicing requests (cards, PIN resets, changes).
• Develop relationships with customers and stay informed about their banking needs.
• Educate customers on digital solutions (mobile, online, ATM).
• Assist team members and refer complex needs to specialists.
• Follow bank processes and ensure regulatory compliance and risk management.

Skills

Cash handling

Customer service

Communication

Digital banking

Sales/needs-based guidance

Education

High School Diploma or GED

Job description

Regions Bank in Tampa, Florida is seeking a Relationship Banker I to deliver an exceptional customer experience on the cash line and by phone, assisting customers with transactions and banking inquiries.

You will educate customers on digital banking options and build lasting relationships, with opportunities for growth and advancement within Regions Bank. This role emphasizes service quality and adherence to banking regulations.