Relationship Banker I: Customer Care & Growth

Regions Bank; Florida; On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Job summary

Regions Bank in Altamonte Springs, Florida is seeking a Relationship Banker I to deliver exceptional customer experiences on the teller line and by phone. The role focuses on processing transactions, identifying customer needs, and guiding clients to Regions’ financial solutions.

You will build personal connections, educate customers on digital banking, and support teammates while meeting branch targets. This full-time role offers growth and a clear path in retail banking.

Qualifications

• Strong communication skills and ability to educate customers on banking options.
• Bilingual candidate, English and Spanish, preferred.
• Able to handle cash and process transactions accurately and efficiently.

Responsibilities

• Provides a consistent optimal customer experience on the cash line and phone transactions.
• Answers inquiries regarding products/services and fulfills basic servicing requests.
• Develops relationships with customers and remains informed about their banking needs.
• Educates customers on digital banking and self-service options (mobile/online/ATM).
• Assists team with tasks and refers complex needs to internal experts.
• Follows bank procedures and regulatory requirements and manages operational risk.

Skills

Excellent communication

Bilingual EN/ES

Customer-focused

Education

High School Diploma or GED

Job description

Regions Bank in Altamonte Springs, Florida is seeking a Relationship Banker I to deliver exceptional customer experiences on the teller line and by phone. The role focuses on processing transactions, identifying customer needs, and guiding clients to Regions’ financial solutions.

You will build personal connections, educate customers on digital banking, and support teammates while meeting branch targets. This full-time role offers growth and a clear path in retail banking.