Relationship Banker I: Customer-Centric Teller

Potomac Bank; Hedgesville (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Potomac Bank is looking for a Universal Banker I to provide friendly customer service and support a broad range of teller transactions while referring bank products to help clients manage their finances. The role focuses on processing deposits, cash handling, and delivering an exceptional customer experience in a banking environment consistent with the bank's policies and core values.

Candidates typically have a high school diploma or GED and 1–2 years of customer service experience, with a

Qualifications

• Outgoing, service-oriented personality with basic to advanced computer skills.
• Strong communication and customer service skills.
• Ability to read and interpret documents and operate standard office equipment.
• Knowledge of basic arithmetic and cash handling.

Responsibilities

• Receives and handles deposits of all types, ensuring proper endorsement on negotiable instruments.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Processes checks, deposits, loan payments, night drop bags, mail deposits, and savings bonds; provides access to safety deposit boxes.
• Enters customer transactions into the computer and issues receipts; balances currency, coin, and checks in cash drawer.

Skills

Customer service

Communication skills

Arithmetic

Computer skills

Teamwork

Education

High school diploma or GED

Job description

Potomac Bank is looking for a Universal Banker I to provide friendly customer service and support a broad range of teller transactions while referring bank products to help clients manage their finances. The role focuses on processing deposits, cash handling, and delivering an exceptional customer experience in a banking environment consistent with the bank's policies and core values.

Candidates typically have a high school diploma or GED and 1–2 years of customer service experience, with a