Relationship Banker I: Customer-Centric Teller

Potomac Bank; Hedgesville (WV); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Potomac Bank is looking for a Universal Banker I to provide friendly customer service and support a broad range of teller transactions while referring bank products to help clients manage their finances. The role focuses on processing deposits, cash handling, and delivering an exceptional customer experience in a banking environment consistent with the bank's policies and core values.

Candidates typically have a high school diploma or GED and 1–2 years of customer service experience, with a

Formación

• Outgoing, service-oriented personality with basic to advanced computer skills.
• Strong communication and customer service skills.
• Ability to read and interpret documents and operate standard office equipment.
• Knowledge of basic arithmetic and cash handling.

Responsabilidades

• Receives and handles deposits of all types, ensuring proper endorsement on negotiable instruments.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Processes checks, deposits, loan payments, night drop bags, mail deposits, and savings bonds; provides access to safety deposit boxes.
• Enters customer transactions into the computer and issues receipts; balances currency, coin, and checks in cash drawer.

Conocimientos

Customer service

Communication skills

Arithmetic

Computer skills

Teamwork

Educación

High school diploma or GED

Descripción del empleo

Potomac Bank is looking for a Universal Banker I to provide friendly customer service and support a broad range of teller transactions while referring bank products to help clients manage their finances. The role focuses on processing deposits, cash handling, and delivering an exceptional customer experience in a banking environment consistent with the bank's policies and core values.

Candidates typically have a high school diploma or GED and 1–2 years of customer service experience, with a