Relationship Banker I: Grow Customer Relationships

POTOMAC BANK INC; Martinsburg (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Potomac Bank in Martinsburg, WV is seeking a Universal Banker I to provide teller-level services, open and maintain accounts, and refer banking products to customers. You will balance cash drawers, process deposits and withdrawals, and ensure accuracy of transactions while delivering friendly, efficient service.

The role requires a high school diploma or GED and 1–2 years of customer service experience, along with strong communication skills and a customer-focused approach.

Qualifications

• High school diploma or GED.
• 1-2 years customer service experience preferred.
• Outgoing, service-oriented personality with strong communication skills.

Responsibilities

• Handle teller transactions and refer bank products and services.
• Provide friendly customer service and support an exceptional customer experience.
• Balance cash drawer, process deposits/withdrawals, and maintain records.
• Open/maintain checking and savings accounts; process wire transfers and currency transactions.

Skills

Customer service

Communication

Cash handling

Multi-tasking

Education

High school diploma or GED

1-2 years customer service experience

Job description

Potomac Bank in Martinsburg, WV is seeking a Universal Banker I to provide teller-level services, open and maintain accounts, and refer banking products to customers. You will balance cash drawers, process deposits and withdrawals, and ensure accuracy of transactions while delivering friendly, efficient service.

The role requires a high school diploma or GED and 1–2 years of customer service experience, along with strong communication skills and a customer-focused approach.