Relationship Banker I - Client Growth & Guidance

TD Bank Group; Chelsea, Northern (MA, KY); Hybrid; USD 33,000 - 45,000; Full time

Job summary

TD Bank Group in Chelsea, MA is seeking a Relationship Banker I to help clients achieve financial goals by delivering personalized banking solutions. You will engage walk-ins, manage referrals, and build lasting relationships through consultative sales and attentive service.

The role emphasizes understanding client needs, explaining banking options, and guiding customers to the right products while adhering to risk and regulatory standards.

Qualifications

• High School Diploma or GED (or equivalent).
• 1+ years of experience engaging with clients in service/sales.
• Teller or cash-handling experience preferred.
• Experience educating clients on products and services in a consultative manner.
• Clear communication with clients and colleagues.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Able to obtain/maintain NMLS registration; Notary preferred.

Responsibilities

• Drive client acquisition at the bank location through walk-ins and outreach.
• Engage clients with discovery to uncover needs and priorities.
• Explain options clearly, including features, benefits and risks.
• Deliver personalized solutions and next steps; maintain follow-up.
• Educate clients on TD products and digital capabilities to improve financial wellness.
• Maintain risk awareness and accurate documentation per policy.

Skills

Client engagement

Sales

Communication

Education

High School Diploma or GED

Job description

TD Bank Group in Chelsea, MA is seeking a Relationship Banker I to help clients achieve financial goals by delivering personalized banking solutions. You will engage walk-ins, manage referrals, and build lasting relationships through consultative sales and attentive service.

The role emphasizes understanding client needs, explaining banking options, and guiding customers to the right products while adhering to risk and regulatory standards.