Relationship Banker I: Client Advocate & Digital Banking

Us Bank; Springfield (MO); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Holiday opportunities

Disability insurance

Parental leave

Sick leave

E-Verify program

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted guidance and helping them meet financial goals. You’ll open accounts, handle service requests, and educate clients on products while working with branch teams to ensure excellent service.

The role requires NMLS registration with background/credit checks. Spanish fluency is a plus, and prior retail banking experience is beneficial.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of related retail banking experience.

Responsibilities

• Build relationships with customers across channels and provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and services.
• Collaborate with branch team to deliver exceptional client experiences.
• Leverage digital tools and self-service options to meet client needs.

Skills

Spanish language

Relationship building

Customer service

Digital products

Needs discovery

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted guidance and helping them meet financial goals. You’ll open accounts, handle service requests, and educate clients on products while working with branch teams to ensure excellent service.

The role requires NMLS registration with background/credit checks. Spanish fluency is a plus, and prior retail banking experience is beneficial.