Relationship Banker: Client Solutions & Growth

Bank of America; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a customer-focused team member to educate clients in the lobby and assist with transactions via self-service resources such as mobile, online banking, or ATM. You will handle cash, build relationships, and connect clients to financial solutions to meet their goals.

The role requires strong communication, adaptability and a proactive approach to service. This position emphasizes in-office collaboration and flexible scheduling to serve clients across our branches.

Qualifications

• Is an enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives
• Is confident in identifying solutions for new and existing clients based on their needs
• Communicates effectively and confidently and is comfortable engaging all clients
• Spanish language required

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Communication

Sales Orientation

Time Management

Education

High School Diploma / GED

Bachelor’s Degree

Tools

ATM

Online Banking

Mobile Banking

Cash Handling

Job description

Bank of America is seeking a customer-focused team member to educate clients in the lobby and assist with transactions via self-service resources such as mobile, online banking, or ATM. You will handle cash, build relationships, and connect clients to financial solutions to meet their goals.

The role requires strong communication, adaptability and a proactive approach to service. This position emphasizes in-office collaboration and flexible scheduling to serve clients across our branches.