Relationship Banker — Guide Financial Goals & Solutions

Citizens; Columbus (NJ); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health care coverage

401K with company match

Volunteer time off 8 hours annually

Tuition assistance

Job summary

Citizens Bankers are the face of the branch, dedicated to helping customers with financial solutions and building lasting relationships. You’ll use strong communication skills to advise on spending, saving, borrowing and investing needs, while guiding customers to digital banking tools.

The role emphasizes outbound outreach, in-branch service, and collaboration with partners to meet client goals, with hours that may include weekends and evenings.

Qualifications

• High School diploma or GED required.
• 2 years of sales and customer service experience.
• Ability to ask questions and identify needs to improve the customer relationship.
• Proven success building relationships and referring products/services.
• Ability to use digital technology to support business goals.

Responsibilities

• Provide trusted financial advice and solutions to customers.
• Help customers with spending, saving, borrowing and investing needs.
• Promote digital and mobile banking tools to customers.

Skills

Sales & customer service

Communication skills

Problem solving

Relationship building

Education

High School diploma or GED

Job description

Citizens Bankers are the face of the branch, dedicated to helping customers with financial solutions and building lasting relationships. You’ll use strong communication skills to advise on spending, saving, borrowing and investing needs, while guiding customers to digital banking tools.

The role emphasizes outbound outreach, in-branch service, and collaboration with partners to meet client goals, with hours that may include weekends and evenings.