Relationship Banker: Growth & Digital Banking Advisor

Santander; Philadelphia (Philadelphia County); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander in Philadelphia, PA seeks a Relationship Banker to build strong client relationships, understand financial needs, and offer tailored banking, lending, and investment solutions. The role emphasizes delivering excellent service while driving branch sales and cross-selling opportunities.

The position requires experience in retail banking or sales, strong communication, and comfort with digital banking tools.

Qualifications

• 3+ years experience selling products in an incentive-based environment.
• 12+ months experience in retail banking or financial services sales.
• 12+ months Santander experience related to the role (endorsed by district leadership).
• 12+ months customer service in a high-volume environment.

Responsibilities

• Achieve or exceed sales targets by cross-selling banking products.
• Develop and maintain relationships to understand financial needs.
• Prospect for new clients through networking, referrals, and community engagement.
• Meet financial needs of customers including transactional, servicing, and product.
• Provide exceptional customer service and education on digital tools.
• Collaborate with team to reach branch sales targets.
• Support nearby branches as needed.

Skills

Sales experience

Retail banking

Customer service

Relationship building

Communication skills

Digital tools

Math skills

Education

High school diploma, GED

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Santander in Philadelphia, PA seeks a Relationship Banker to build strong client relationships, understand financial needs, and offer tailored banking, lending, and investment solutions. The role emphasizes delivering excellent service while driving branch sales and cross-selling opportunities.

The position requires experience in retail banking or sales, strong communication, and comfort with digital banking tools.