Relationship Banker: Growth & Digital Banking Advisor

Santander; Harrisburg (Dauphin County); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander is seeking a Relationship Banker in Harrisburg, PA to build strong customer relationships and provide tailored banking, lending, and investment solutions. You will proactively engage clients, cross-sell services, and support branch goals while ensuring compliance and high-quality service.

You will educate customers on digital banking tools, assist with inquiries, and work with team members to drive growth and customer loyalty in a fast-paced environment.

Qualifications

• Minimum 3+ years in retail banking sales or related field.
• Proven success in acquiring and deepening customer relationships.
• Experience cross-selling and meeting branch sales targets.
• Strong communication and consultative skills in person and over the phone.
• Ability to use digital banking tools and convey self-service options to customers.
• Compliance with regulatory requirements and risk controls.

Responsibilities

• Achieve or exceed sales targets by promoting banking products and services.
• Develop and maintain client relationships to understand financial needs.
• Prospect for new clients through networking, referrals, and community engagement.
• Meet customer needs across transactional, servicing, and product areas.
• Deliver personalized, seamless, and attentive service to enhance satisfaction.
• Collaborate with teammates to achieve branch goals and support nearby locations.

Skills

Relationship building

Sales skills

Customer service

Communication

Teamwork

Digital tools

Education

High school diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Job description

Santander is seeking a Relationship Banker in Harrisburg, PA to build strong customer relationships and provide tailored banking, lending, and investment solutions. You will proactively engage clients, cross-sell services, and support branch goals while ensuring compliance and high-quality service.

You will educate customers on digital banking tools, assist with inquiries, and work with team members to drive growth and customer loyalty in a fast-paced environment.