Relationship Banker — Customer Growth & Solutions

Santander; Abington Township (PA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander is seeking a Relationship Banker in Abington, PA to build trusted client relationships and tailor banking, lending, and investment solutions.

You will cross-sell services, support branch sales goals, and ensure exceptional customer experiences while complying with regulatory requirements. This role requires strong communication, collaboration, and a commitment to customer loyalty across digital and in-person channels.

Qualifications

• 3+ years of incentive-based sales experience.
• 12+ months in retail banking or related financial services sales.
• 12+ months Santander experience related to Relationship Banker duties.
• 12+ months customer service in high-volume environment.
• Strong relationship-building and customer loyalty focus.
• Excellent communication, consultative and written skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Achieve or exceed sales targets through cross-selling.
• Develop and maintain strong client relationships and tailor solutions.
• Prospect new clients via networking, referrals, and outreach.
• Meet financial needs of customers across transactions, servicing, and products.
• Ensure elevated, personalized customer experience.
• Engage customers through digital channels and educate on self-service.
• Communicate clearly in person, by phone, and online.
• Ensure compliance with regulatory requirements and internal policies.
• Collaborate with team to reach branch goals.
• Responsibilities may extend to nearby branches.

Skills

Relationship building

Cross-selling

Customer service

Communication

Digital tools

Team collaboration

Regulatory compliance

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Santander is seeking a Relationship Banker in Abington, PA to build trusted client relationships and tailor banking, lending, and investment solutions.

You will cross-sell services, support branch sales goals, and ensure exceptional customer experiences while complying with regulatory requirements. This role requires strong communication, collaboration, and a commitment to customer loyalty across digital and in-person channels.