Relationship Banker: Grow Your Financial Career

Bluestone-Bank; Golden Ring Camp (MA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision coverage

Employer 401k match

Tuition reimbursement

Paid time off and 11 holidays

Job summary

Bluestone Bank is hiring a Universal Banker to serve as the financial relationship to customers, educating them on banking options and opening appropriate products. The role emphasizes building relationships, resolving issues, and processing teller transactions.

Weekend Saturday availability is required. The position offers starting pay with tiers based on experience, with training programs and opportunities for advancement within the Universal Banker levels.

Qualifications

• Six months or more of customer service experience.
• High school Diploma or equivalent.
• Strong customer service and excellent communications skills.
• Ability to quickly learn and properly use various software programs.
• Bilingual in Spanish or Portuguese is a plus.

Responsibilities

• Leads and participates in delivery of prompt and courteous customer service while following service expectations.
• Establishes proficiency of the Bank's systems needed to effectively service customers.
• Researches and resolves customer inquiries and problems.
• Adheres to compliance regulations and operational policies and procedures.
• Cross-sells Bank products and services to meet customer needs.
• Processes financial transactions accurately and timely, balances within percentage guidelines.
• Assists with day-to-day operations of the branch.
• Provides coverage at any location required.
• Performs additional duties as requested.

Skills

Customer service

Communication skills

Software literacy

Bilingual (Spanish/Portuguese)

Education

High school diploma or equivalent

Job description

Bluestone Bank is hiring a Universal Banker to serve as the financial relationship to customers, educating them on banking options and opening appropriate products. The role emphasizes building relationships, resolving issues, and processing teller transactions.

Weekend Saturday availability is required. The position offers starting pay with tiers based on experience, with training programs and opportunities for advancement within the Universal Banker levels.