Universal Banker: Walk‑In Interview & Growth Benefits

Bluestone Bank; Plainville (MA); Presencial; USD 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary with incentives

401k with employer match

Training and development opportunities

Resumo da oferta

Bluestone Bank in Plainville, MA, is seeking a Universal Banker to build customer relationships and deliver retail banking services. The role includes educating customers on products, handling transactions, and supporting branch operations.

The bank offers training progression from Trainee to Senior Universal Banker, with pay starting at $18.50/hour and potential advancement. Weekend Saturday shifts are required, and bilingual skills are a plus.

Qualificações

• Six months or more of customer service experience.
• High school Diploma or equivalent.
• Possesses strong customer service and excellent communications skills.
• Ability to quickly learn and properly use various software programs.
• Bilingual in Spanish or Portuguese is a plus.

Responsabilidades

• Leads and participates in delivery of prompt and courteous customer service while following service expectations.
• Establishes proficiency of the Bank’s systems needed to effectively service customers.
• Researches and resolves customer inquiries and problems.
• Adheres to compliance regulations and operational policies and procedures.
• Cross-sells Bank products and services to meet customer needs.
• Processes financial transactions accurately and timely, balances within percentage guidelines.
• Assists with day-to-day operations of the branch.
• Provides coverage at any location required.
• Performs additional duties as requested.

Conhecimentos

Customer service

Communication skills

Bilingual (Spanish/Portuguese)

Software literacy

Formação académica

High school diploma

Descrição da oferta de emprego

Bluestone Bank in Plainville, MA, is seeking a Universal Banker to build customer relationships and deliver retail banking services. The role includes educating customers on products, handling transactions, and supporting branch operations.

The bank offers training progression from Trainee to Senior Universal Banker, with pay starting at $18.50/hour and potential advancement. Weekend Saturday shifts are required, and bilingual skills are a plus.