Floating Universal Banker: Grow Customer Relationships

SouthState Bank, N.A.; Wilmington (NC); On-site; USD 33,000 - 51,000; Full time

Job summary

SouthState Bank, N.A. is seeking a Universal Banker to serve as a full-service, single point of contact in the branch for customers’ financial needs.

The role combines Teller and FSR responsibilities, focusing on exceptional service and building customer relationships to contribute to the bank’s growth. Position requires handling cash, product knowledge, and the ability to expand relationships through referrals while maintaining compliance with banking regulations and security procedures.

Qualifications

• Cash handling, sales, customer service.
• Previous banking experience preferred.
• Good interpersonal and computer skills; ability to read, write, speak English.

Responsibilities

• Serve customers quickly, accurately, and confidentially per service standards.
• Open new deposit accounts and handle maintenance within limits.
• Identify customer needs and expand relationships through referrals.
• Process teller transactions and support branch operations as assigned.
• Assist with training new tellers and support security/audit procedures.

Skills

Cash handling

Sales

Customer service

Education

High School diploma or equivalent

Job description

SouthState Bank, N.A. is seeking a Universal Banker to serve as a full-service, single point of contact in the branch for customers’ financial needs.

The role combines Teller and FSR responsibilities, focusing on exceptional service and building customer relationships to contribute to the bank’s growth. Position requires handling cash, product knowledge, and the ability to expand relationships through referrals while maintaining compliance with banking regulations and security procedures.