Relationship Banker: Grow Trusted Client Relationships

Santander; Rowley (MA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander is hiring a Relationship Banker in Concordville, PA. You will serve as a trusted advisor, building strong relationships and offering tailored banking, lending and investment solutions while delivering exceptional service.

You will proactively cross-sell, meet branch sales targets, educate customers on digital tools, and collaborate with teammates to drive branch performance. Strong communication and relationship-building skills are essential.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in related field or equivalent preferred.
• 3+ years in incentive-based product sales.
• 12+ months in retail banking sales or related role.
• 12+ months Santander experience preferred.
• Excellent communication and relationship-building skills.

Responsibilities

• Achieve or exceed sales targets by cross-selling banking products and services.
• Develop and maintain client relationships and tailor financial solutions.
• Prospect for new clients via referrals and outreach.
• Meet customer financial needs including transactional and servicing aspects.
• Educate customers on digital banking tools and self-service options.
• Ensure regulatory and internal policy compliance.
• Collaborate with team to reach branch goals.

Skills

Relationship-building

Cross-selling

Customer service

Communication

Team collaboration

Digital tools familiarity

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Santander is hiring a Relationship Banker in Concordville, PA. You will serve as a trusted advisor, building strong relationships and offering tailored banking, lending and investment solutions while delivering exceptional service.

You will proactively cross-sell, meet branch sales targets, educate customers on digital tools, and collaborate with teammates to drive branch performance. Strong communication and relationship-building skills are essential.