Relationship Banker – Grow Relationships & Cross-Sell

1ST SUMMIT BANK; Llyswen (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

1st Summit Bank is seeking an on-site Retail Banking professional to deliver prompt, courteous service and build financial relationships with customers. You will process deposits, withdrawals, and basic banking inquiries while maintaining security and accuracy.

With 0–2 years of customer service experience, you will assist in meeting monthly referral goals and support branch growth objectives in a dynamic retail environment.

Qualifications

• High School diploma or GED required.
• 0-2 years of customer service, retail, cash handling, or related experience preferred.
• Excellent verbal and written communication skills.
• Basic computer skills and digital awareness.

Responsibilities

• Process financial transactions including deposits and withdrawals for personal and business accounts.
• Handle customer inquiries in a timely manner and direct to the appropriate source.
• Promote bank services to meet customers' needs during interactions.
• Maintain security procedures and safeguard customer information.
• Balance cash and support daily branch operations.
• Attend team meetings and contribute to branch goals.

Skills

Verbal communication

Organizational skills

Customer service

Cash handling

Numerical skills

Multi-tasking

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

1st Summit Bank is seeking an on-site Retail Banking professional to deliver prompt, courteous service and build financial relationships with customers. You will process deposits, withdrawals, and basic banking inquiries while maintaining security and accuracy.

With 0–2 years of customer service experience, you will assist in meeting monthly referral goals and support branch growth objectives in a dynamic retail environment.